Terms & Conditions

Our Rights

These terms and conditions apply to all website transactions. Please read them carefully before placing an order with DW Sports

Shopping with DW Sports

Amending the Terms and Conditions of Use

We reserve the right to alter, amend or discontinue products without notice.

Conditions of Registration

By using the website you agree in full to the terms and conditions contained herein and furthermore this shall constitute a binding agreement between you and Dave Whelan Sports Limted.

We reserve the right to alter or amend these terms and conditions at any time without prior notification.

Registration

Registration is not required when you order products. However, when you place an order you will be asked to provide certain information about yourself such as your name, address, details of your payment card, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.

Children Under 18 Years of Age

If you are under 18 years of age you must receive the consent of a parent or guardian before you can purchase from this website, send any information to this website, e-mail this website or request any information in digital format or as hard copy.

Copyright

All content of this website including but not limited to logos, graphics, photography, video clips, audio clips, text, design and software are the property of Dave Whelan Sports Limited and are protected by UK copyright laws. Permission is given for you to electronically copy or print hard copies of this website for the sole purpose of placing an order with DW Sports.

Trademarks

You may not use the Dave Whelan Sports Limited trademarks or the trademarks of any third party without the prior written permission of Dave Whelan Sports Limited or the third parties, which own the trademarks.

Our Goods

Prices published are for online products only and may differ from store.

DW Sports reserves the right to change promotional offers and prices without any prior notice and to remove or amend available products at any time. We endeavour to ensure accurate and correct information is displayed for each product. Upon notification of any errors we will investigate and amend information. We are not obliged to supply any incorrectly priced products.

Prices are displayed in Pounds Sterling. Prices include the prevailing rate of VAT.

Additional charges are calculated and added for delivery options and will be explicitly displayed on the order total and any order confirmation.

Prices quoted on the website are inclusive of VAT where it is applicable. If you reside in a location which is VAT free it will be your responsibility to claim back the VAT which you pay.

Manufacture Guarantee

Some products we sell to you come with a manufacture guarantee. For further details please refer to the manufacture guarantee given with the product.

Website Content

We endeavour to ensure that the website images closely reflect the true colour and designs of products, but we accept no liability for any variations to the actual product. Specifications may also vary.

Purchasing Goods

Acceptance of your order is confirmed when your method of payment has been cleared by our fraud checkers and not on receipt of credit or debit card details. We reserve the right to refuse any orders for any reason. A confirmation email as a means of order acceptance will be sent to you once your order has been accepted. Our customer services team will deal with any queries or anomalies with your order. Payment is taken from your account when the order is confirmed as picked ready for despatch except in the case of personalised items, pre-order offers for new replica kit launches (see below).

Gift & Reward Cards

 

Currently the DW Sports gift cards & reward cards are treated as separate entities and cannot be used when purchasing product online. Sign up to the DW Sports newsletter for great offers online including online exclusives, DW Fitness exclusive member offers, competitions and much more.

Promotional Offers

You cannot use more than one promotion code in conjunction with the same product. Members are able to use their 10% OFF membership number for all other products running out of current promotion.

If you receive an error message after placing an order and clicking "Submit" please check that the billing address matches the address that your payment card is registered to and re-submit. If the two addresses do not match it is likely that your order will be rejected. Please note that if the order is rejected, some issuing banks may still reserve funds to the value of your order for a period of time.

Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) 14 days beginning with the day after the day on which the consumer receives the goods. Please see returns policy for guidance on method and costs of return.

Pre-Ordering items from DW Sports

When new replica kits are due for launch, Dave Whelan Sports Limited may offer customers the opportunity to place an order several weeks before the launch date and receive the kit of choice at their chosen delivery address and dispatched the day before launch to receipt on launch if next working day is chosen for delivery. In such circumstances the funds for the order would be taken from the customer's account as soon as the method of payment which is offered has passed our fraud checking system. We take the funds at this stage because the authorisation from the banks to take funds only last for a few days. Please note that if you place an order which includes stock on a pre-order offer alongside stock which is not on a pre-order offer you will receive all the items together on the day of the pre-ordered kit launch.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Contact

DW Sports E-Commerce,

Enfield Street Industrial Estate,

Pemberton,

Wigan

WN5 8DB

For any queries regarding our service, please contact us via email returns@dwsports.com, phone 0330 134 0160 or post

Personalisation Terms

Disclaimer

Dave Whelan Sports Limited has taken great care in compiling this website. Dave Whelan Sports Limited, its directors and employees and other company representatives will not be held liable for damages (directly or indirectly) arising from or in connection with the use of this website. Additionally, although every effort has been made to provide accuracy and keep the site free from defects, viruses and other harmful elements Dave Whelan Sports Limited will not be deemed liable in the event of such occurrences.

Replica Shirts & Kit Personalisation

If you place an order which requires personalisation such as shirt printing please allow for an extra 2-3 working days to process their order as the printing of shirts adds extra time to the order processing.

If we have non-availability of your required personalisation numbers or letters we may delay or even cancel your order. Once your order has been authorised we cannot refund or replace your purchase.

Orders for personalised garments, including replica shirts, cannot be cancelled once they have been personalised and will not be accepted as returned goods by Dave Whelan Sports Limited unless they are faulty.

Disclaimer

Dave Whelan Sports Limited has taken great care in compiling this website. Dave Whelan Sports Limited, its directors and employees and other company representatives will not be held liable for damages (directly or indirectly) arising from or in connection with the use of this website. Additionally, although every effort has been made to provide accuracy and keep the site free from defects, viruses and other harmful elements Dave Whelan Sports Limited will not be deemed liable in the event of such occurrences.

Replica Shirts & Kit Personalisation

If you place an order which requires personalisation such as shirt printing please allow for an extra 2-3 working days to process their order as the printing of shirts adds extra time to the order processing.

If we have non-availability of your required personalisation numbers or letters we may delay or even cancel your order. Once your order has been authorised we cannot refund or replace your purchase.

Orders for personalised garments, including replica shirts, cannot be cancelled once they have been personalised and will not be accepted as returned goods by Dave Whelan Sports Limited unless they are faulty.

Competition Terms

TERMS AND CONDITIONS - BUY ONE AND GET ONE HALF PRICE

✔ The discount will automatically be applied in the basket when two or more qualifying items are entered in to the basket.

✔ Minimum of two qualifying promotional items need to be entered in to the basket for the discount to be applied.

✔ The cheapest of the qualifying items in the basket will have the 50% discount applied.

✔ 50 % discount will only apply to products and will not apply to delivery or shirt personalisation.

✔ No other promotional discounts will apply to the pair of products in the promotion. Products outside this promotion may qualify for other promotions and discounts when applied at the basket.