Privacy policy

Your Privacy

Dave Whelan Sports Limited is committed to protecting the privacy of all our site visitors and customers. If you have any questions regarding how we handle your data or if you wish to access your Personal Data (as defined under GDPR) stored at DW Sports please submit a contact us form. 

What is personal data?

Personal data is any information about an individual from which that individual can be identified. Your name, address, phone number are examples of personal data. It does not include data where the identity has been removed (anonymous data).

The personal data we collect from you:

Enquiries

When you request information or make enquiries about your services we provided, we may use the personal data you provide in order to fulfil your request or respond to your enquiry. It is in our legitimate interests to use your personal data in this way so you receive the information you have requested.

Data protection

Dave Whelan Sports Limited handles its security of data very seriously and will investigate any known security breaches & potential fraud.

Orders

If you make an order on the DW Sports website, we may collect the following categories of personal data about you:

Personal contact details such as name, title, addresses, telephone numbers and email addresses Billing address, Credit card or other payment information in order to process your payments.

We use this information in order to perform our contract with you and in order to comply with our legal obligations.

We will not disclose any of this information about our customers to third parties except where it is part of providing a service to you. For example: arranging for a product to be delivered to you.

Registration is not required when you order products from the DW Sports website, However, when you place a order you will be asked to provide various details of your name, delivery address and email address for us to fulfil your order. Information will be collected via the registration process. Any additional information we collect will be only with your permission.

Security of your personal data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, service providers, business partners, agents and other third parties who have a legitimate need to know. They will only process your personal information on our instructions or as otherwise agreed and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights as a data subject

Under certain circumstances, by law you have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal data to another party.

If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us using the contact details in this Privacy Notice.

E-Marketing

If you have made a purchase from the DW Sports store we may occasionally update you on new product arrivals, exclusive product (Intersport & Retail) and special offers via e-mail. All DW Sports members have the option to opt-out of receiving marketing communications from DW Sports/or selected third parties. If you wish to opt out then you can click the ‘please unsubscribe’ link at the bottom of all DW Sports emails sent to you previously.

DW Sports Cookies Policy

What is a cookie

A cookie is a simple text file that is stored on your computer or mobile device by a website's server. Only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier as well as the site name. Cookies may be set by the website you are visiting ("first party cookies") or they may be set by other websites who run content on the page you are viewing ("third party cookies").

How are cookies used?

DW Sports uses cookies to ensure that we give you the best experience on our website. If you continue we assume that you consent to receive all cookies on the DW Sports website.

Cookies do lots of different jobs, DW Sports uses cookies to ensure that we give you the best experience on our website, including letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of the website. Most websites you visit will use cookies to improve your user experience by enabling that website to "remember" you, either for the duration of your visit (using a "session cookie") or for repeat visits (using a "persistent cookie"). If a website doesn't use cookies, it will think you are a visiting the website for the first time every time you move to a new page on the site - for example, when you enter your login details and move to another page the website won't recognise you and it won't be able to keep you logged in. Some websites will also use cookies to enable them to target their advertising or marketing messages based, for example, on your location and/or browsing habits.

Cookies we use

Shopping Bag

These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.

Google Analytics

This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality Cookies

These remember choices you make such as language, search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant. The information is also merged with other users on an anonymous basis to enable us to improve how the site operates. For example our Saved Items feature utilises a cookie to remember the products which you have expressed a wish to save whilst browsing our site.

Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as third party affiliates/advertisers.